Frequently asked questions

What are your opening hours?

We are open Monday to Friday 7:30am-5:00pm & Saturday 8:30am-12:30pm

Are you open at the weekend?

Yes Saturdays only from 8:30am-12:30pm

Do I need an account to place an order?

At present you need to have an account. If you do have one  please contact us at sales@btsgsy.com for your log in. A fully operational ecommerce site is on its way soon! 

How much does it cost for delivery?

Local deliveries are FREE!

When can I expect my order to arrive?

Provided we have the item in stock it should be with you within 24 hours (working days only)

What forms of payment do you accept?

We accept Visa, Maestro, Mastercard & Paypal

Is finance available

Yes we offer the opportunity to spread payments from £300 upwards. Please ask us for further imformation. 

Do you ship to the UK

Yes we do, although not an ecommerce site yet you can order over the phone. We use a 3-5 day courier service to ANY UK postcode inc NI and Islands.